Service Standards
Tai Cymdogaeth is committed to providing high quality services for all our customers. This is why we have developed a set of service standards.
Customer Service Service Standard (PDF 67KB)
Housing Applications and Lettings Service Standard (PDF 56KB)
Rents and Service Charges Service Standard (PDF 60KB)
Anti Social Behaviour and Nuisance Service Standard (PDF 68KB)
Racial Harassment Service Standard (PDF 51KB)
Sheltered Housing Service Standard (PDF 63KB)
Complaints and Compensation Service Standard (PDF 68KB)
Community Management Officers Service Standard (PDF 209KB)
Extra Care Service Standard (PDF 56KB)
Estates and Facilities Management Service Standards
Cleaning Service Standards (PDF 28KB)Landscape Maintenance Service Standards (PDF 28KB)
Repair Call Centre Service Standards (PDF 28KB)
Maintenance Repair Service Standards (PDF 60KB)
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